Privacy Policy of Myrtle Serve Property Care LLC

Privacy Policy

Effective Date: 7/28/2025
Last Updated: 7/28/2025

Myrtle Serve Property Care LLC ("we," "our," or "MSPC") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our services, including through our website https://myrtleserve.com, phone, SMS/text messaging, and email.

1. Information We Collect

We may collect the following types of personal information:

• Name

• Phone number

• Email address

• Mailing address

• Property location(s)

• Service preferences and notes

• Payment details (via secure third-party providers)

• SMS consent status

• IP address, browser type, and device identifiers (when using our website)

2. How We Use Your Information

We use your personal information to:

• Schedule and deliver home maintenance services

• Send appointment confirmations, reminders, and service updates

• Communicate via SMS and email with relevant offers and updates

• Respond to inquiries and provide customer support

• Improve our website, services, and customer experience

• Comply with legal and regulatory obligations

3. SMS Messaging and Consent

By providing your mobile number and opting in, you agree to receive SMS messages from Myrtle Serve Property Care LLC regarding your appointments, service updates, offers, and reminders. Message and data rates may apply. You can opt out at any time by replying “STOP.”

SMS consent is not shared with third parties.

4. Who We Share Your Information With

We do not sell or rent your personal information. We only share your data with:

• Trusted service providers (e.g., CRM, email, and SMS platforms)

• Payment processors (e.g., Stripe or equivalent)

• Technology vendors who help us run our business securely

• Government authorities when required by law

These third parties are bound by confidentiality and security obligations.

5. Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is 100% secure, so we encourage you to use discretion when sharing sensitive information.

6. Your Privacy Choices

You have the right to:

• Access or update your personal information

• Opt out of marketing communications

• Withdraw SMS consent by replying "STOP"

• Request deletion of your information from our systems

To exercise any of these rights, please email us at: [email protected]

7. Cookies and Website Tracking

Our website may use cookies and analytics tools to enhance functionality and monitor website traffic. You can control cookie settings via your browser preferences.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from individuals under 13 years of age.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted at https://myrtleserve.com/privacy-policy with the revised effective date.

10. Contact Us

For any questions or privacy concerns, please contact:

Myrtle Serve Property Care LLC
Joe Laucius – Owner & Principal
📧 [email protected]
📞 843-732-0047
📍 834 Longwood Bluffs Circle, Murrells Inlet, SC 29576